* Cluster Manager will be responsible for the smooth functioning of all services that define customer experience at the residences.
* Responsible for delivery & audits of services including food, housekeeping, security, laundry, transportation, internet, with respect to timeliness, quality, quantity, staff management and compliance.
* Budget management; Own the P&L for all residences in the cluster and drive overall profitability by keeping a strong control over costs
* Customer satisfaction and complaint management;
* Vendor Management
* Rent collection
* Implement new tools created by the Technology team and drive usage.
* Implement pilots in the clusters.
Interested Candidates Please share your resume to below mention email id
Note Mandatory Skills-Profit &Loss,NPS,Manpower Planning,Cost Control, Budget Planning.