Service Manager

3 - 6 Years
Delhi NCR, Chennai, Bengaluru, Hyderabad, Coimbatore, Pune, Vadodara

Job Description

- Services Manager will be assisting & reporting into the City Operations Manager.
- Will be responsible for owning the functions of Housekeeping, Security, Laundry, Residence Supplies, Transportation, Gymnasium; end to end for the City.
- Budget Ownership of the functions : Correct billing, compilation, approval and Vendor Payments.
- Will be responsible for identifying, procuring & management of Vendors across these functions with the help of the procurement team.
- Will be responsible for City Launch
: Find Vendors as per eligibility criteria, QC all parameters.
: Negotiate on quotations for approval from City & Central Teams. Keeping in mind backup vendors across all functions.
- Ongoing Vendor coordination:
(a) Share regular feedback with the vendor & ensure resolution to complaints.
(b) Share penalties with the vendor POC as per the structure.
(c) Conduct Service delivery audit of all Vendors.
(d) New Initiatives: Actively involved and support in findings & report on any new Pilot projects conducted on ground

Salary: INR 4,00,000 - 8,00,000 P.A.

Industry:Real Estate / Property

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Operations

Role:Operations Manager

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Dtwelve Spaces Pvt Ltd

Stanza Living is reimagining student housing in India by designing tech-enabled co-living spaces and experiences that suit their distinct needs and aspirations. Co-living spaces that inspire interaction and foster a strong sense of community amongst its student resident community.
Stanza Living is one of the fastest growing start-ups in India backed by marquee venture capital investors Sequoia, Matrix partners, and Accel. The company's industry-first, full-stack business model enables it to own the quality of product and service experience that it offers its residents. (Read: The Economic Times; Mint)
Stanza Living currently operate 15+ residences in Delhi NCR with a total capacity of 2,000 beds. The company is on an aggressive expansion path and in the next 6-12 months will establish its presence in 4 -5 new cities across the country. As part of this expansion, Stanza Living is creating a best-in-class sales team to drive occupancy ramp-up across all its residences in multiple locations.
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Recruiter Name:Aditi Mazumdar Mazumdar

Contact Company:Dtwelve Spaces Pvt Ltd